Gen-AI / Enterprise AI, Reliability Engineering and Digital Transformation Leader
20+ years of experience in IT Infrastructure, Automation and Retail Domain with proficiency in Artificial Intelligence and Machine Learning.
Gen-AI / Enterprise AI
"Led the development of 'Dailect,' an innovative Multi-Modal Generative AI and Enterprise AI product designed to ensure operational excellence. The platform is purpose-built to detect discrepancies and anomalies in business workflows by analyzing their adherence to documented Standard Operating Procedures (SOPs). By leveraging advanced AI technologies, 'Dailect' enhances process compliance, identifies inefficiencies, and provides actionable insights.
Reliability Engineering
Directed Reliability Engineering and Operations for large IT-Infrastructure and Application deployments.
Owned and orchestrated Operational excellence and continuous service improvement. Spearheaded Observability and Recoverability workflow automations initiatives that significantly reduced costs, minimized human errors, and enhanced customer experience
Internet of Things
Ideated, developed, and presented Pestinator, an agrotech application for ThinQubator (Cisco IoT Cohort). This PoC can be adapted for defense, aviation, and other sectors. Its purpose is to capture images and locations of pests (typically nocturnal) using an infrared camera, classify the pests as harmful or harmless using an image recognition machine learning model, and take action (eliminate the pest with a laser pulse) if deemed harmful to crops
Professional Chronicle
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Co-Founder
ARN Soft
Aug 2024 - Till date
Empowering the team to design an innovative GenAI-driven co-pilot, enhancing warehouse anagement efficiency and productivity. Spearheading the creation of a groundbreaking Knowledge Management Platform POC, combining GenAI's foundational models with RAG to transform information management and generation.
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Senior Manager, Reliability Engineering
Walmart E-Commerce
Mar 2023 - Jul 2024
Orchestrated Reliability Engineering and operational excellence for Walmarts global e-commerce platforms, encompassing advanced observability, recoverability, major incident management, problem and change management, and continuous service improvements. Leveraged automation, AI, and ML extensively to enhance these functions
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Program Manager/SRE
Cisco Cloud Managed Services
Aug 2014 - Feb 2023
Lead Cisco Managed Operations as a Service for Datacentre tower for Cisco's XaaS offerings.
Areas of expertise include Network Function Virtualisation, Network and process automation Unified Computing(UCS), Application Centric Infrastructure(SDN), Network Virtualization Function, Public / Private clouds, and DevOps. -
Engineering Manager
NEC 3G Small-Cell Solution
Sep 2008 - July 2014
Hired, built, mentored and lead Tier-3/Tier-2 teams to provide 24/7 technical support for multiple NEC UMTS Small-Cell solution deployed at various telecom operators across the globe exceeding KPI benchmark of 99% availability by effectively implementing Incident, Problem, Change and Knowledge Management functions.
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Feature Test Lead
System Integration and Test
Sep 2004 - Aug 2008
Lead test strategy, planning, production & execution of feature and regression test suites on CDMA & EVDO RAN systems
Co-ordinated with Sub-System Test & Development teams for smooth progress of the Overall test activity and accomplished zero escape defects. -
Engineer
Network Implementation
Mar 2003 - May 2004
Provisioned leased circuits to corporate customers on SDH/PoSDH ADMs
Installed, tested and integrated CDMA base stations and executed RF drive tests -
Trainee Engineer
GSM Turnkey Project
Sep 2002 - Feb 2003
Conducted site surveys for RF & Microwave and coordinated sub-contractors for physical installation of BTS
Validated BTS installations & integrated BTS with BSC and MSC -
Bachelor of Engineering
CBIT, Osmania University
Jun 2002
Graduated from Chaitanya Bharati Institute of Technology majoring in Electronics and Communications Engineering